FAQ (FREQUENTLY ASKED QUESTIONS)

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT IS THE REFUND POLICY?

• THERE ARE NO REFUNDS. ALL SALES ARE FINAL

HOW LONG WILL A PRE-ORDER ITEM TAKE TO SHIP?

• YOUR ITEM WILL STATE THAT IT IS A PRE-ORDER.
• PRODUCTION WILL TAKE ANYWHERE FROM 2-4 WEEKS
• ONCE ITEM IS DONE WITH PRODUCTION AND SHIPPED TO US, YOUR ITEM(S) WILL BE SHIPPED TO YOU.
• THERE WILL BE UPDATES ON OUR INSTAGRAM STORY @VOLLICLOTHING

HOW FAST CAN YOU SHIP?

• PLEASE READ ITEM DESCRIPTION FOR PRODUCTION TIMES, WHENEVER THE ITEM IS DONE WITH PRODUCTION THEN THE ITEM WILL BE SHIPPED TO YOU.

WHAT CARRIER DO YOU USE TO SHIP?

• USPS

HOW LONG DOES SHIPPING TAKE?

• 3-5 DAYS (UNITED STATES)
• 10-25 DAYS (INTERNATIONAL)