Refund Policy

We want you to be happy with your purchase. If you have an issue with your order and believe you may be eligible for a refund, please contact us by email before requesting or initiating a chargeback so we can review the situation and work toward a solution.

Refunds are not automatically guaranteed and are handled on a case-by-case basis, depending on the circumstances of the order.

Please contact us at VOLLICLOTHING@GMAIL.COM with your order number and a description of the issue. If applicable, please include photos or other information that can help us review your request.

Depending on the situation, we may offer:

• A full or partial refund
• An exchange or replacement
• Store credit
• Another appropriate solution

For items that are damaged, defective, incorrect, or otherwise have an issue, please contact us as soon as possible after receiving your order.

Pre-order items: Pre-order purchases are subject to the estimated shipping timeline provided at the time of purchase. If you have questions or concerns about a pre-order, please email us first so we can review your order and discuss the available options.

We reserve the right to determine the appropriate resolution for each individual situation.

VOLLICLOTHING@GMAIL.COM