PRIVACY POLICY

PRIVACY POLICY

Volli Clothing

Last Updated: October 23, 2026

Volli Clothing (“Volli Clothing,” “Volli,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, sign up for our marketing communications, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Information you provide when contacting customer support

  • Marketing preferences and communications

Payment Information

Payments are processed through third-party payment providers. We may receive transaction details and limited payment information necessary to process and manage your order. We generally do not store your complete payment card number or security code on our own systems.

Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address and approximate location

  • Browser type and device information

  • Pages viewed, products browsed, and links clicked

  • Referral sources and interactions with our website

  • Purchase activity and website usage data

  • Cookies, pixels, and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process, fulfill, and deliver orders.

  • Process payments, refunds, returns, and exchanges.

  • Send order confirmations, shipping notifications, and customer service updates.

  • Respond to questions and resolve issues.

  • Send promotional emails and text messages when permitted by law and, where required, with your consent.

  • Personalize your shopping experience and recommend products.

  • Measure advertising performance and improve our marketing campaigns.

  • Analyze website traffic, customer preferences, and sales trends.

  • Detect fraud, prevent unauthorized transactions, and protect our business.

  • Comply with legal obligations and enforce our policies.

3. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, tracking pixels, tags, and similar technologies to operate our website, remember preferences, understand customer behavior, and measure advertising performance.

These technologies may be provided by Shopify and third-party services, such as analytics platforms and advertising networks.

Depending on your settings and applicable law, these technologies may be used to measure the effectiveness of advertisements and help display relevant ads on other platforms.

You may be able to manage cookies through your browser settings or available cookie preference tools on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using nonessential cookies or similar tracking technologies.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money. We may disclose information to trusted third parties when necessary to operate our business, including:

  • Shopify: To host and operate our online store and support checkout and order processing.

  • Payment providers: To securely process payments and refunds.

  • Shipping and fulfillment providers: To deliver your purchases.

  • Marketing and advertising partners: To manage email and SMS campaigns, measure ad performance, and deliver advertising.

  • Analytics providers: To understand website traffic and customer interactions.

  • Customer service providers: To help respond to customer inquiries.

  • Professional advisers and authorities: When necessary for legal compliance, fraud prevention, or the protection of our rights.

Some disclosures to advertising and analytics partners may qualify as “selling,” “sharing,” or targeted advertising under certain state privacy laws, even when no money is exchanged. Where applicable, you may have the right to opt out of these activities.

We may also disclose information in connection with a business merger, acquisition, financing, or transfer of assets, subject to applicable law.

5. EMAIL AND SMS MARKETING

If you subscribe to our email or text message marketing, we may send you product launches, restock notifications, promotions, exclusive offers, and other brand updates.

Text Message Marketing

By opting in to receive marketing text messages, you agree to receive recurring automated promotional and personalized marketing messages from Volli Clothing at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Opting out of promotional messages does not prevent us from sending necessary transactional messages, such as order or shipping updates, where permitted by law.

Email Marketing

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. You may continue to receive transactional emails relating to your orders.

6. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain personal information in a portable format.

  • Opt out of the sale or sharing of personal information or targeted advertising, where applicable.

  • Withdraw consent where processing is based on consent.

  • Appeal certain privacy decisions, where required by law.

  • Exercise your privacy rights without unlawful discrimination.

Arizona Residents and Other U.S. Residents

We will handle privacy requests in accordance with applicable federal and state laws. Additional rights may apply depending on your state of residence and the nature of our data practices.

To submit a privacy request, contact us using the details in the “Contact Us” section. We may need to verify your identity before fulfilling certain requests.

You may also use any applicable privacy preference or opt-out tools made available on our website.

7. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, payment providers, or other services. These third parties operate under their own privacy policies and terms.

We are not responsible for the privacy practices of websites or services that we do not control. We encourage you to review their policies before providing personal information.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer necessary, we will delete, de-identify, or securely dispose of it where appropriate and legally permitted.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.

10. CHILDREN'S PRIVACY

Our website is intended for a general shopping audience and is not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without legally required authorization.

If you believe a child has provided us with personal information inappropriately, contact us so we can review the situation and take appropriate action.

11. INTERNATIONAL VISITORS

If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where we or our service providers operate.

Data protection laws in those countries may differ from the laws in your jurisdiction. Where required, we will use appropriate safeguards for international data transfers.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or data practices.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after an update does not override any consent or other rights required by applicable law.

13. CONTACT US

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Volli Clothing

Website: www.volliclothing.com

Email: volliclothing@gmail.com

Business Address: 2900 E Broadway Blvd, Ste 100 PMB 1011, Tucson, AZ 85716

We will review and respond to privacy requests in accordance with applicable law.