Refund policy

 

Return and Refund Policy

Return Period

Customers may return eligible items within 14 days of receiving item for store credit. The item must be in its original condition, unused, and with all original packaging.

Eligibility for Return

• Items must be returned within the return period.
• The item must be in its original condition: unused, unwashed, and undamaged.
• The original receipt or proof of purchase must be provided.
• Certain items, such as sale items and damaged products are not eligible for return.

Process for Return

• To initiate a return, please contact our customer service team with your order number and reason for return.
• Once your return is approved, you will receive instructions on how to send the item back to us.
• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

• Upon receipt and inspection of the returned item, we will issue store credit to your account. This credit can be used for future purchases and does not expire.
• Store credit cannot be exchanged for cash and is only valid for use on our website.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with details and photos of the defect. We will arrange for a replacement or issue a store credit, including any return shipping costs.

Contact Us

For any questions or concerns regarding our return and refund policy, please contact us